Archive for the ‘SmartHide v. 3.x’ Category

SmartHide 3.0 Work in Progress

Tuesday, June 23rd, 2009

Just came back from the room where our programmers are working hard over the upcoming SmartHide v. 3.0 and I am excited to inform you, SmartHide fans, that the work is in progress!

Although SmartHide v.3.0 development is at full power – we still are developing v. 2.x and in the nearest future we will release another version of v.2.x. We plan on adding some new cool features and fix several bugs in it.

SmartHide v.3.0 work in progress

SmartHide v.3.0 work in progress

Speaking about SmartHide v.3.0 – we completely rebuild the engine of SH v.2.x, since we plan to implement a lot of goodies that can not be properly taken care of by current version of our VPN core engine. A new engine we develop for SmartHide v. 3.0 will become much more flexible and functional and will become a reliable basis for any types of additions and plugins we would ever need.

Stay tuned for the upcoming news and have a hassle-free Web browsing experience while we take care of your privacy and security ;)

Going back to work, cya later guys :)

PayPal Subscriptions for SmartHide

Monday, March 23rd, 2009

logonakedWelcome to the new week ;) Monday is a hard day, but the work in our SmartHide office never stops.

I have some good news for you ;)

With our current processing provider Share-it! we are not able to offer our customers the most popular way to pay for any service online – subscriptions by PayPal. For the current moment we can accept PayPal only for Prepaid licenses. That brings inconvenience to those SmartHide users, who can pay by PayPal and they have to buy Prepaid license over and over again as their card is not automatically billed. We’ve been receiving a lot of requests recently from our users asking us to implement PayPal Subscription option.

We’ve taken the call and we have already signed contracts with a Plimusan E-business platform that helps companies worldwide market, sell and distribute their digital goods and services securely online. This processor will be an alternative solution for those SmartHide customers, who are not able to pay via Share-it! due to some reason.

Right now we are in the process of setting up our account and integrating our scripts with Plimus. There will be an official announce on SmartHide Website and Community Forums as soon as we are ready to accept the payments. I just wanted for you, our blog readers, to be the first who hear about this benefit we are about to offer.

Stay with SmartHide Community!

Advantages of Personal IP usage

Wednesday, March 18th, 2009

octopus1Sometimes people do not fully understand the difference between Personal and Regular Aroax SmartHide Subscriptions. In this article I will try to give you a comprehensive overview of the core differences between the two types of SmartHide Subscriptions so you could always make the right choice before you buy.

Today we are offering our customers the opportunity to use a variety of servers all over the world to maintain privacy in the net and receive the protection from the unauthorized access to personal data. One of the key directions in this field is the development of Personal IP technology. The given technology possesses a range of advantages in comparison to the usage of regular SmartHide server. Let’s take a closer look at these advantages.

1) Increased security level

One of the main advantages is that a user is assigned with a unique IP address accessible only to him/her. Due to this fact it becomes possible to increase the security level in the systems which utilize the function of “user assignment based on IP”. The essence of the function is that a user can link his account in any service to his personal IP which, in its turn, will prevent other people from accessing the account. In case if Personal IP is used in SmartHide you may rest assured that no one will access your IP. This definitely increases the general security level while using many Internet services.

2) Internet services accessibility

The usage of Personal IP considerably increases the accessibility of many Internet resources. Let’s analyze several examples below.

Internet forums

If you use regular servers for SmartHide connection the following situation may occur. Some of the Internet forums may block your account because of the forum internal rules violation, though you personally did not violate any rules. The fact is that lots of users connect through regular SmartHide servers and all of them have one and the same IP. Some of the users may naturally avoid the observance of the forum rules and regulations and as a result of the repeated violations such users may be banned from the forum based on the IP. In this case the rest of the customers, using the server which IP was banned, cannot gain the complete access to the given resource.

With the Personal IP such a situation does not occur at all – your IP address belongs to you only.

Fixed IP in any spot of the planet

If you are a frequent traveler you know for sure how cumbersome it is to change your IP address regularly. The same Internet services may become inaccessible for you because of the IP link. However using your Personal IP you have a fixed IP address no matter in what part of the world you are now. All you have to do is just launch SmartHide.

Access to file sharing services

Many of us, at least once in a life, download files from special services like  HYPERLINK “http://rapidshare.de” http://rapidshare.de. Lots of the users do not use such resources frequently and there is no sense to create a paid account there. However, a free account has a range of limitations, one of them is the volume of the downloaded info through one IP address. If you are connected to a regular SmartHide service, with high probability there may be other users downloading files from the site you need and you will not have the opportunity to use this service in the nearest future. With Personal IP this problem is also solved because your IP in SmartHide is unique and belongs to you only.

3) Settings flexibility

Personal IP Subscription offers a variety of additional opportunities one of which is the settings flexibility.

Port Forwarding

Port Forwarding is a technology allowing to address a computer in the local network behind the router, using NAT (NAPT) from the Internet. The access is performed by means of the traffic redirection of certain ports from the external router address to the address of the selected computer in a local network.

Such a redirection is necessary if you, for example, use peering networks or if you want to arrange a server with Internet access on a local computer. The redirection is also sometimes required for multi-user games.

Personal IP Subscription allows to use port forwarding in any spot of the world, provider independently. Port forwarding operates successfully even if your ISP does not support such an option.

High speed

While using Personal IP our customers enjoy higher speed of the Internet connection. We assign a limited number of users to the channel with the fixed bandwidth, thus avoiding the channel overload and, as the result, the connection speed decrease for our customers. In case with regular servers the amount of users connecting to one and the same server is not limited. This may lead to the loss of speed for users in the Net.

Functionality extension

On the basis of Personal IP Subscription we plan to introduce lots of additional useful services increasing the security level of our customers, using Personal IP. This is one of the main directions that we are working on at the moment and we do hope that it will offer considerable benefits for our customers.

At the moment you can choose among few available Arovax SmartHide Personal Subscriptions. Please visit SmartHide Register page for more details>>>

How to set up Port Forwarding?

Monday, March 16th, 2009
Our Support Department receives a lot of questions from Personal Subscription owners regarding the process of setting up a port forwarding feature. So I decided to provide you guys with a comprehensive instruction. Please use the link below to read it within SmartHide Support Center Knowledgebase:
So, How to set up Port Forwarding in Arovax SmartHide Service?

Just do not forget, that Port Forwarding settings you tune inside your SmartHide Members Area will work only if you connect to Personal IP server in the list of available SmartHide servers. Just open Arovax SmartHide and choose Personal IP in the list of available servers IP. Click Make me Invisible button.

Advanced personal subscription…

Monday, March 9th, 2009

A couple of weeks ago I told you about the implementation of the automatic personal subscriptions approval.

I am glad to inform you guys that the mentioned functionality is already launched and it has already created more than 30 Personal Subscriptions within few minutes after the purchase has been approved. Thus, our faithful clients can start using Arovax SmartHide Service asap.

Vista 64-Bit News

Saturday, March 7th, 2009

_windows_vista_logo_1_3_6Recently our Support Department noticed an increase of emails from users asking to add Vista 64-bit support to Arovax SmartHide.

At this time I would like to assure you that our coders are working over the addition of this feature. I just checked ;)

I plan to release support of Vista 64-Bit in April, 2009. Stay alert for the upcoming announcements.

A question with regards to Email Privacy…

Wednesday, February 25th, 2009

Yesterday we received a support ticket from our potential customer and I would like all of our users to read the question and the answer to it, as it might be interesting for all of our users:

Q:

I read your site with great interest. However, I need to ask you a question with regards to email privacy. I can see that you offer secure connection between my computer and your server, but when my emails travel to the recipient it can be intercepted anyway, right? Or, if it is not intercepted, it is still on the server of the recipient… I’m not an IT expert but I was thinking about this and think it is not really possible to keep an email private. I’ve read that there is PGP, but then I have to convince the recipient to install PGP and show him how to work it, which I don’t have the time for at all. 
Please tell me if there is a different solution or why I should choose your company despite this security gap.

A:

SmartHide really encodes traffic from a user’s PC to our server only. In 95% of cases it is sufficient for e-mail protection. The fact is that most often e-mail interception is performed on “early stages”, i.e. when the e-mail passes through the network of your local ISP. It’s worth mentioning that Wi-Fi networks are the most vulnerable here. In this case practically anyone can access your e-mails. Further on, when the e-mail leaves your local ISP network it is being forwarded to bigger data transfer companies. The traffic volume in such companies is so big that tracking a single e-mail requires great financial expenses and is technically complicated at the same time. SmartHide servers are located exactly in such big networks servicing big companies and corporations, but not end-users. It is also necessary to mention that if the law violation occurs (spam sending, etc.), a person committing illegal acts is tracked down and his/her personal data is submitted to the corresponding authorities.

Thus, SmartHide to the great extent protects its users from intruders who are trying to get hold of their confidential data. Please note that currently SmartHide does not work with certain corporate mail services because of their spam protection methods – they allow users to send e-mails from their network only, whereas SmartHide changes IP address and the sender’s network after the startup. We will fix this bug in the forthcoming product versions. With all other public mail services like GMail, Yahoo Mail, etc. SmartHide operates ideally.

As for PGP – it is really a powerful tool for data protection, including electronic correspondence. If the program has been set up correctly, it provides the complete protection of your e-mails during the whole way, up to the recipient. But as you have rightly mentioned, the setup of this product is quite difficult for a user, it requires a profound documentation analysis. Additionally not all mailing software supports PGP and both of the users should have it installed and set up. And here we would like to draw your attention to the fact that if the users with whom you are exchanging e-mails install SmartHide, the protection level will increase considerably.

Stable authentication

Monday, February 23rd, 2009

Yesterday I told you about a couple of useful implementations our programmers were working on: database mirror backup and stable authentication.

I am happy to tell you that both of them are finalized and implemented.

Here is a snapshot of the code I took from programmer’s PC showing the work over stable authentication feature.

 

Stable authentication for SmartHide

Stable authentication for SmartHide

All the users of SmartHide Service should not get “Authentication failed” message any more when the main server is temporarily unavailable due to the network failure or for any other reason. If one server is down – authentication will be automatically switched to another powerful backup solution.

Your security is our concern. Always.

Yet another Sunday

Sunday, February 22nd, 2009

Sunny Sunday. Frosty air. Beautiful day. It’s a good time to spend with the family, isn’t it? Well yeah, but not for the SmartHide Dev. Team ;)

I am in the office since 8.00 a.m. with my guys working over the new exciting feature.

We are setting up a mirror for our Main SmartHide MySQL Database, responsible for keeping all the users’ data as well as keeping Users Authorization active. 

What does it mean?

We’ve bought an additional server in another IDC for the purpose of setting up a constant mirror for the database backup. All data records from every new SmartHide user registration created on our main iWeb server will be automatically mirrored to the backup location. So we will always have 2 copies of actual main database of Arovax SmartHide.

db

Thus, whenever our main server goes down for any reason – all the data is kept safe and actual. Moreover, SmartHide users authorization (entering your Login/Password inside the software) will also stay alive and you will not get “Authorization failed” message inside SmartHide during the moments, when our main server is unaccessible .

We are working hard to deliver the top-notch quality service for you, guys. God save our families ;)

Excluding human factor

Friday, February 20th, 2009

For the last few days our lead programmer is working hard to implement a feature allowing us to automatically approve and set up each and every registered Personal Subscription.

What does it mean and what was the problem?

The thing is – every Personal Subscription owner gets his own dedicated and personal IP address, offering huge opportunities to the owner. Among them: additional security, obtaining your own constant, never-changing external IP address while working or travelling , port forwarding enabled, ability to play online games, using p2p networks, using ip-tied services, etc. Setting up a Personal user account and assigning a dedicated IP address to it is a piece of work previously perfomed by a human operator sitting in the office monitoring incoming registrations. With every personal subscription every user receives an email stating that:

In the next 24-hours you will receive a separate email with the details of your Personal dedicated IP address and the contact of your personal support manager.

Upon getting the registration our operator sets up the order and our Personal Support Manager Joshua Reimer contacts every customer with the details of his own Personal IP and instructions on how to use it.

The disadvantage of this method is obvious: a customer has to wait for the proper setup of SmartHide Service.

I decided to stop this once and for all. So despite of the fact that it is a good piece of additional work for our always busy lead server-side programmer, he had to was really excited to get it done ;)

So, according to him the feature will get a released status in a few days and our dear Personal license subscribers will have their service set up automatically as soon as the billing process is finished.

Getting back to work. Over’n out.